Cluster Revenue Manager (M/F/NB)

Job description

Company Description

MAMA ?

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy .

Whatever your role, we're all here to make the customer experience as unforgettable as possible. Our mission: to bring little moments of happiness to people .

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore , a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor , founded in 2021.

------------------------------

Our commitment to diversity and inclusion:

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text.

Job Description

Would you like to  join us and contribue  to write the story of 3 Mama Shelter properties in Europe (including one opening)? 

THE MISSION? 

Welcome to Mama Shelter, where the numbers are as essential as the vibes ! As our Cluster Revenue Manager , you’ll be in control of your room income , and with you, every room sold is a win , and every euro counts double . 

Here’s what you’ll be responsible for : 

·  Revenue Strategy & Optimisation ️

You develop and implement revenue strategy  hand in hand with the General Manager and brand guidelines, anticipating market movements  like a chess player. ♟️ You goal?  To maximise revenue while maintaining a smart commercial balance. ⚖️ Trend discrepancies?  You spot them before anyone else does. 

·  Process & Tool Management ⚙️

Revenue management tools (RMS, PMS) hold no secrets for you.  You train teams, guarantee data quality, and transform every analysis into powerful decisions. Here, the figures don’t lie – they inspire.

·  Market & Competition Analysis

You scrutinise the competition, adjust prices with finesse, and evaluate contracts like an expert.  Your radar is always on: a new trend? An opportunity? You take action.  

·  Forecasts and Recommendations ️

Your forecasts are not guesswork – they are roadmaps.  You optimise distribution channels, analyse indicators (RevPar, market share) and propose agile adjustments to stay ahead of the game.  

·  Leadership & Team Management ️

Managing your Reservation Team, you motivate, train and unite. Your mission? To make every customer interaction a memorable experience, while achieving – and exceeding – targets. 

·  Compliance & Standards 

Rigour and creativity are not incompatible. You ensure that procedures are followed, while innovating to keep Mama Shelter unique. 

Qualifications

MADE FOR YOU? ONLY IF… 

· 
Your leadership is as sharp as your analytical mind – you don’t just follow trends; you anticipate and shape them .  

· 
When it comes to reservations and distribution systems (TARS, PMS, IDEAS, Opera Cloud...), we can say you’re fluent.  

· 
Your organisational skills? Legendary! ️ Your communication? Crystal clear! ️ 

· 
You could have been a chess grandmaster ♟️- calculating risks, spotting opportunities, and always keeping the big picture in mind. 

· 
Your Excel spreadsheets and reports  are your type of modern art. 

· 
You’re  fluent in English , because Mama is all around the world. If you also speak Italian, it would be an advantage. 

YOUR LITTLE EXTRAS : 

· 
You’re always one step ahead, and like Dr. Strange, you’ll know exactly when THE perfect opportunity strikes! ✨ 

· 
You have a knack for tech – your systems are basically your personal Jarvis  

· 
Teamwork is at the heart of your success. 

Additional Information

Next, we're sure you know the tune :

First melody:  “At Mama, no AI! We review your application in person and take the time to understand your background.
First verse:  We organise an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm.
Chorus:  Once you've passed the phone interview, we'll arrange a remote meeting or a meeting at Mama to meet the Gang! 
Last verse:  Naturally, you'll receive a response from us within two to three weeks at the latest, whether it's a ✔️ or a ✖️.