Restaurant Supervisor

Job description

Key tasks

- Supervise, oversee and assist the Servers within a specified area of the restaurant in a manner consistent with the Hotel to ensure guest satisfaction.
- To provide food & beverage services to all guests in a manner that is professional, efficient yet friendly and second to none.
- Evaluate the operations and procedures and suggest improvements to the Restaurant and Bar Manager.
- Check the work performance and turnout of subordinates.
- Demonstrate thorough knowledge on products, menus and equipment.
- Run a given station efficiently and smoothly.
- Provide courteous and professional service at all times.
- Strive to implement the Accor Vision and demonstrate active use of the Accor Values
- Check group meal summary.
- Check daily meal period reservations.
- Ensure breakfast buffet counter is set up according to the standards.
- Delegate duties and responsibilities to subordinates.
- Monitor careful usage of operating equipment by the Servers.
- Ensure a courteous and efficient food & beverage service.
- Receive, write and place food and beverage orders efficiently.
- Advise guests on the choice of beverages
- Assist the Servers in clearing and setting tables.
- Sets up tables according to the level of activity.
- Places guests in the room according to how busy it is (number of guests in group, etc.).
- To check bills before servers presents it to guests so as to ensure no mistakes are done.
- Update communication book on daily events

Ibis and its people

Simplicity, Modernity, Well-being

Acteurs, the Ibis staff training and professional development programme , enables staff to:
- become more professional by acquiring new skills,
- learn a second profession,
- be more independent in guest relations,
- receive recognition for their skills

Desired profile

Skills

Level of Education Vocational education
Areas of study Food and beverage
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

·  Excel
·  Word
·  Opéra