RESERVATIONS TEAM MEMBER

Job description

Key tasks

Function: The Hotel Reservations team Member is responsible for the supervision hotel reservations tasks, along with Daily Operations within the hotel.

Your main objective every day will be to prepare all the duties included in the reservation department in a very warm and friendly atmosphere.Our guests are the most important to our team, so being able to engage with them on the phone and through the email, go the extra mile and make sure they are looking forward to come back, will be your priority.

In the middle, a few daily duties will need to be carried out, but don't worry you will soon realize how easy they are! If you are the lucky one.

Ibis and its people

Simplicity, Modernity, Well-being

Acteurs, the Ibis staff training and professional development programme , enables staff to:
- become more professional by acquiring new skills,
- learn a second profession,
- be more independent in guest relations,
- receive recognition for their skills

Desired profile

Skills

Level of Education Vocational education
Areas of study Hospitality Management
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

YOU ARE
*Always with a big smile
*Passionate about delivering a great customer experience
*Able to operate with a high level of autonomy
*Ready to lead by example
*Driven to constantly improve your performance
*Business smart and astute

If you believe you have these qualities, then we want you!

WE OFFER
Great opportunities for your career development within our dynamic and hugely successful teams; Annual Bonus Scheme; Meals on duty, Uniform and dry cleaning; Free stays at AccorHotels UK & Ireland and group discounts incl. Europe car and Eurostar and more...

Share our passion, Feel Welcome, Feel Valued!

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