Offers “Accor”

8 days agoAccor

Reservations Manager

  • London (London)
  • Marketing

Job description

Job Description

Your role will cover the following responsibilities:

·      The day to day management of the Reservations department.

·      To manage, monitor & develop a quality Reservations service to be offered to all customers.

·      Work with the Director of Sales & the Revenue Manager to ensure that the Occupancy levels & Average Room rate are maximised through the delivery of the hotels pricing policies and business strategies for all segments.

·      Monitor and report on the commercial activities within the local & extended markets.

·      Ensure effective & timely communication processes are in place with all other hotel departments.

·      Attend & present at the monthly Sales meeting.

·      Management of any Reservations systems/tools.

·      Ensure that the Accor Loyalty Programme "ALL" is communicated effectively to all customers.

·      All team members are to be fully trained on hotel standards & policies.


Work Experience

·      Minimum one years' experience in this role or one/two years in an Assistant Manager or Supervisory role.

·      Strong leadership & team development skills.

·      Excellent communication, presentation & interpersonal skills.

·      Proven commercial acumen through previous roles.

·      Experience in the following systems desirable - Resaweb, Opera, Excel, Microsoft

·      Fluent in English - spoken & written.


·      Competitive Salary (£30k plus)

·      Automatic enrolment into a workplace pension scheme

·      Access to Accor Hotels UK discounts & benefits

·      Access to exclusive high street & lifestyle offers

·      Career opportunities within the UK, Europe and Internationally.

And lots more......

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