Reservations and Conference Manager

Job description

Key tasks

Our current Reservations and Conference Manager has been with us for 4 years, developing herself from the role of reservations coordinator, all the way up to the managerial role. She has done an amazing job and brought the department to the great level it is now. A new opportunity has now come forward for her and, even if we will certainly miss her, we are happy to see her developing even more.
For this reason, an exciting opportunity is now available for you to join us as Reservations and Conference Manager!

What’s in it for you: joining Novotel London Heathrow would mean become part of the fantastic AccorHotels family, with more than 3600 hotels in the world. A wide range of benefit will be available to you as an AccorHotels' talent, such as:
- free week-end breaks in UK properties
- great training opportunities through Accor Academie: the Number 1 Hotel School in the World
- Career progression and transfer opportunities
- Bienvenue Card, which gives you discounts in all the Accor properties around the world, restaurants, train and flight tickets, car rentals and many more!
- Company Pension Scheme
- Annual Leave

Who are we looking for: we are looking for somebody passionate about delivering great customer service, with the right attitude towards guests and colleagues, who is committed to deliver the highest guest experiences.

Your duties will include:

- Oversee the Reservation Team, defining rates and looking after the daily business strategy in order to maximize revenue.
- Deal with our corporate clients and ensure they received the best possible service.
- Discuss Meeting and Events inquiries with the M&E coordinator and lease with F&B team in order to agree on offers.
- Business reporting and meeting when relevant for your department.

Does it sound like your next career adventure? Ready to step-up? Apply today!

We are looking forward to hearing from you!

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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Desired profile

Skills

Level of Education Others
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

candidate must be eligible to live and work in UK