Reservation Supervisor / Manager

Job description

Key tasks

The Reservation Manager is responsible to lead and responsible for the operation of the Reservation Division. The Reservation Manager will handle telephone inquiries, accepting reservations and the subsequent input into the computer system. On a broader scale the Reservations must work closely with all Front Office and Sales Managers, and in particular, Sales, providing lead advice and constant 'feedback' concerning both inquiries and firm reservations. The Reservations is also to pay particular attention to the use of the Guest History facility in the front office system. The Reservation Manager must work closely with the Reservation Manager of Accor Call Center and updating room inventory, open and close procedure and all aspect related to TARS.

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Marketing
Professional experiences 1 to 2 years
Languages essential Bahasa Indonesia
English

Essential and optional requirements

·  Excel
·  Power Point
·  Word
·  Opéra