Reservation Supervisor

Job description

Key tasks

• To assist Management in increasing the Hotel’s profitability.
• To supervise staff within the section.

Pullman and its talent community

The Pullman promise is built around its three values: commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy:

• Body & Soul, the service attitudes model developed by Pullman

• Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions

• A Pullman “school” of leadership, focusing on creativity.

Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

• Having a positive attitude towards work, be self-disciplined and self-motivated, set a good working example for all sub-ordinates.
• Responsible for the daily organization of the section.
• Ensure efficient handling of all reservations.
• Be concerned with staff discipline and staff performance and help to develop skills for all staff within the section.
• Conduct training for all staff.

·  Access
·  Excel
·  Opéra