Receptionist & Welcome Host- Hotel

Job description

Key tasks

Always with a big smile, you are passionate to offer a warm welcome to our guests and make them feel at home. Your key focus will be welcoming our guests at check in and check out, however you're confident using a computer, mobile or telephone, cash handling, taking payments and making reservations. You think on your feet and are a good listener to offer empathy and solutions to guest requests. You might have to pour a pint, or prepare a quick meal for a hungry guest, and you take pride in delivering excellent service and presentation. You must be flexible to work different shifts including on weekends and bank holidays. Normal working hours would be either 07:00- 15:30 or 14:30- 23:00, but timings can change according to the needs of the business. Hours are flexible, but we need someone who can commit to work between 30- 40 hours per week.

In return we offer a competitive wage (£7,50 per hour) with annual performance related bonus, staff meals, cool uniform, hotel and partner discounts worldwide... and the opportunity to work with a great team with the best hotel operator worldwide- Accor Hotels.

*Only applicants who can work freely and unrestricted in the UK will be considered

Ibis Nottingham is located in the center of Nottingham by the Lace Market tram stop, and boasts 142 modern rooms with a 24 hour bar and restaurant.

Ibis and its people

Simplicity, Modernity, Well-being

Acteurs, the Ibis staff training and professional development programme , enables staff to:
- become more professional by acquiring new skills,
- learn a second profession,
- be more independent in guest relations,
- receive recognition for their skills

Desired profile

Skills

Level of Education A level
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

Bubbly personality

People's person

·  FOLS