Receptionist

Job description

Key tasks

If you are a talented individual who has passion for hospitality, whether you are at the beginning of your journey in this industry or you are an experienced receptionist and would like to share it with our team - please apply now as you can start immediately!
Key Responsibilities:
• Meet and greet visitors on arrival and answer, screen and forward incoming calls.
• Ensure the 'Front of House' (public area) is welcoming and presentable
• You will have first rate interpersonal and communication skills
• An ability to efficiently and effectively manage a range of tasks simultaneously and take pride in your surroundings.
• You will require sound IT and organisational and administrative skills, with a strong customer focus and attention to detail.
• You must have experience working in a busy customer-facing role (previous experience in a reception or facilities support role is desirable)
• Have fluent written and spoken English language skills.
• You will have the proven ability to effectively manage a wide range of tasks & responsibilities and pro-active communication skills, in face-to-face, written and telephone communications.
• Flexibility in your approach to work is essential; you must be adaptable and willing to undertake all tasks required of the role.

What’s in it for you?
Joining Mercure Walton Hall Hotel would mean become part of the fantastic AccorHotels family, with more than 3600 hotels in the world. A wide range of benefit will be available to you as an AccorHotels' talent, such as:
• Complimentary 2 free stays a year in any of the UK Accor hotels (after 6 months of service).
• Bienvenue Card, which gives you discounts in all the Accor properties around the world, restaurants, train and flight tickets, car rentals and many more!
• Discounted stays for friends and family.
• Career progression and transfer opportunities.
• Uniform
• Staff referral bonus scheme.

Please Note: In compliance with the Data Regulations, we will may keep your Personal Data for as long as it’s necessary to carry out normal recruitment activities in line with regulated timelines before they are securely deleted as outlined on our “Privacy Notice”. This is irrespective of your success in this application or not. Your Personal Data will be processed solely for recruitment purpose and you will be duly informed if we intend to process your Personal Data for anything outside the scope of our policy.
Under GDPR, you have the right to ask us not to process, restrict, delete or correct your Personal Data. At your request, the processing of your Personal Data will either be restricted, corrected or securely deleted entirely as long as there are no legal or consensual reasons for further processing.

ONLY APPLY IF YOU LIVE LOCALLY AND ARE ABLE TO COMMUTE TO WORK, AS NO LIVE IN IS AVAILABLE.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.

To apply for the role please either apply to this advert or email a copy of your CV to Stephanie Baskott (HR Advisor)

Mercure and its people

Hotels with individuality, passion for service and committed to quality and guest satisfaction.

Join a team of warm and friendly professionals who will share their love for hospitality.

Desired profile

Skills

Level of Education Others
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

·  Opéra