Receptionist - Accorhotels - Birmingham - Wizbii

Receptionist

  • By Accorhotels
  • August 2018
  • Birmingham (United Kingdom)
  • Reception / Administration
2018-08-02T08:36:52+0000

Job description

Key tasks

RECEPTIONIST - IMMEDIATE START

If you are a talented individual who has passion for hospitality, whether you are at the beginning of your journey in this industry or you are an experienced receptionist and would like to share it with our team - please apply now as you can start immediately!

Key Responsibilities:

• Meet and greet visitors on arrival and answer, screen and forward incoming calls.
• Ensure the 'Front of House' (public area) is welcoming and presentable
• You will have first rate interpersonal and communication skills
• An ability to efficiently and effectively manage a range of tasks simultaneously and take pride in your surroundings.
• You will require sound IT and organisational and administrative skills, with a strong customer focus and attention to detail.
• You must have experience working in a busy customer-facing role (previous experience in a reception or facilities support role is desirable)
• Have fluent written and spoken English language skills.
• You will have the proven ability to effectively manage a wide range of tasks & responsibilities and pro-active communication skills, in face-to-face, written and telephone communications.
• Flexibility in your approach to work is essential; you must be adaptable and willing to undertake all tasks required of the role.

Benefits include:
• Uniform
• Staff referral bonus scheme.
• Use of leisure facilities (gym/pool)
• Discounted stays for friends and family.
• Employee Advisory Service.
• Meals/drinks whilst on duty.
• Accor Bienvenue - Staff Discount Card and Bonus Breaks - Complimentary 2 free stays a year in any of the 700+ UK Accor hotels after 6 months of service.
• Many other benefits.
ONLY APPLY IF YOU LIVE LOCALLY AND ARE ABLE TO COMMUTE TO WORK, AS NO LIVE IN IS AVAILABLE.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.

Join us today as an integral member of Mercure Warwickshire family.

To apply for the role please either apply to this advert or email a copy of your CV to Stephanie Baskott (HR Advisor)

Mercure and its people

Hotels with individuality, passion for service and committed to quality and guest satisfaction.

Join a team of warm and friendly professionals who will share their love for hospitality.

Seeked profile

Skills

Level of Education Others
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English

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About Accorhotels

 

AccorHotels, l’hôtelier mondial de référence !

  • Une présence dans 100 pays. 
  • 4 300 hôtels et près de 620 000 chambres.
  • Un large portefeuille de marques, allant du luxe à l’économique : Raffles, Fairmont, Sofitel, Rixos, MGallery, Grand Mercure, Pullman, Swissôtel, Angsana,The Sebel, Novotel, Suite Novotel, Mercure, Mama Shelter, Adagio, ibis, ibis Styles, ibisbudget, hotelF1. 

Aujourd’hui, AccorHotels est bien plus qu’un leader mondial : c’est un groupe de 250 000 hôteliers qui partagent une même passion.
Notre ambition : être l’acteur hôtelier mondial de référence. Pour proposer à nos clients, collaborateurs, partenaires, une expérience unique. 
Pour cela, le Groupe a annoncé, le 3 juin 2015, élargir son terrain de jeu, pour accélérer sa transformation. AccorHotels devient plus ouvert, plus connecté et plus affirmé, et ce afin de continuer à bousculer les codes de l’hôtellerie.

Sous l’impulsion de Sébastien Bazin, Président-directeur général, la stratégie du Groupe s’appuie sur plusieurs fondamentaux :

  • un nouveau nom, AccorHotels, une nouvelle promesse, Feel Welcome, exprimés à travers une identité renouvelée.
  • deux expertises d’opérateur/franchiseur (HotelServices) et de propriétaire/investisseur
    (HotelInvest) ;
  •  un large portefeuille de marques de renommée internationale allant du luxe (Raffles, Fairmont, Sofitel, Pullman, MGallery, Grand Mercure, The Sebel), à l’économique (ibis, ibis Styles, ibis budget, adagio access et hotelF1) en passant par le milieu de gamme (Swissôtel, Novotel, Suite Novotel, Mercure, Mama Shelter,
    Adagio) ;
  • la puissance de sa place de marché et de son programme de fidélité Le Club AccorHotels ;
  •  l’engagement depuis près de 50 ans d’un groupe citoyen et solidaire avec son programme de développement durable  PLANET 21.

 

2344 vacancies open at Accorhotels

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