Offers “Accor”

12 days agoAccor

Reception Team Member

  • London (London)
  • Teaching

Job description

Job Description

First impressions are everything!

As a Reception Team Member, you will take care of our guests from the moment they arrive through to their departure by ensuring they have a positive and memorable experience with us


  • ·    Provide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information. 
  • ·    Attend to all incoming calls via the switchboard in a professional and polite manner, constantly striving to provide Total Customer Satisfaction. 
  • ·    Maintain strict security procedures to ensure guest confidentiality and safety




Work Experience

Work Experience

  • Positive and friendly person who enjoys being around people.
  • Attention to detail and exceptional organisational skills
  • Strong team player and positive attitude.
  • Ability to work effectively under pressure.
  • Essential to be flexible with working hours.
  • a good level of English language is essential
  • Full working rights for the UK are required.
  • A happy can do attitude is a must.



Benefits
  • 28 days holidays including bank holidays (increasing yearly)
  • Bonus Scheme
  • Apprenticeship scheme
  • Recommend a friend scheme
  • A Discount Card to be used in Accor Hotels Worldwide for hotel stays and food & beverage discounts
  • Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C) 
  • Training & Development 
  • Worldwide travel perks




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