Reception Team Member
Reading (Berkshire) Administration
Job description
Key tasks
You ensure that all runs smoothly during the customer's stay.
You are involved from the customer's arrival in the hotel, through to their paying and check-out.
Your other duties will include but will not be limited to answering the telephone and taking reservations, handling the cash register and billing, keeping the accounts - reimbursements, payment of deferred travel agency invoices...
IF YOU ARE
*Always with a big smile
*Passionate about delivering a great customer experience
*Able to operate with a high level of autonomy
*Ready to lead by example, coach and motivate your Team
*Driven to constantly improve your performance
Then simply apply here! :)
At Novotel, we grow faster
Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.
DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.
Move Up
Watch the video
Desired profile
Skills
Level of Education Others
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English
Essential and optional requirements
YOU ARE
*Always with a big smile
*Passionate about delivering a great customer experience
*Able to operate with a high level of autonomy
*Ready to lead by example, coach and motivate your Team
*Driven to constantly improve your performance
If you believe you have these qualities and you can work during days and nights, then simply apply here! :)
· Micros
· Opéra