Reception Team Member

Job description

Key tasks

An exciting opportunity has arisen for a Receptionist, at The Mercure Edinburgh Haymarket

This four star 110 bedroom hotel, restaurant, Bar with Express Gym

If you have these skills and behaviors, please apply now

. Your friendly personality is certain to make the process of receiving and registering guests a pleasurable experience for everyone involved.

·Your excellent organisational skills will mean that all relevant documentation will be carried out efficiently.

This is a great opportunity for either an experienced receptionist to progress their career, or for someone with no previous experience, who has a genuine desire to work within the hospitality industry in a front line role.

·The role will involve assisting with many and varied guest requirements from check-in to check-out, answering the telephone and taking reservations ensuring excellent guest service at all times.

·You'll be well presented and have excellent customer and communication skills with a good command of spoken English.

·You'll also be able to work as part of a team as well as showing your own initiative whilst displaying exceptional standards of customer care at all times.

You must have:

·Excellent Communication skills

·Excellent Customer service skills

·Excellent command of English

·Passion for the hospitality industry

Previous experience with OPERA is desirable.

If you would like to join our team l then please apply by sending your CV and cover letter

Mercure and its people

Hotels with individuality, passion for service and committed to quality and guest satisfaction.

Join a team of warm and friendly professionals who will share their love for hospitality.

Desired profile

Skills

Level of Education Secondary professional education
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

·  Excel
·  Word
·  Fidélio
·  Micros
·  Opéra