Description de l'offre
An exciting opportunity has arisen for a Receptionist, at The Mercure Edinburgh Haymarket
This four star 110 bedroom hotel, restaurant, Bar with Express Gym
If you have these skills and behaviors, please apply now
. Your friendly personality is certain to make the process of receiving and registering guests a pleasurable experience for everyone involved.
·Your excellent organisational skills will mean that all relevant documentation will be carried out efficiently.
This is a great opportunity for either an experienced receptionist to progress their career, or for someone with no previous experience, who has a genuine desire to work within the hospitality industry in a front line role.
·The role will involve assisting with many and varied guest requirements from check-in to check-out, answering the telephone and taking reservations ensuring excellent guest service at all times.
·You'll be well presented and have excellent customer and communication skills with a good command of spoken English.
·You'll also be able to work as part of a team as well as showing your own initiative whilst displaying exceptional standards of customer care at all times.
You must have:
·Excellent Communication skills
·Excellent Customer service skills
·Excellent command of English
·Passion for the hospitality industry
Previous experience with OPERA is desirable.
If you would like to join our team l then please apply by sending your CV and cover letter
Mercure and its people
Hotels with individuality, passion for service and committed to quality and guest satisfaction.
Join a team of warm and friendly professionals who will share their love for hospitality.
Level of Education Secondary professional education
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English
Essential and optional requirements