Reception Team Member - Accorhotels - Edinburgh - Wizbii

Reception Team Member

  • By Accorhotels
  • August 2018
  • Edinburgh (United Kingdom)
  • Reception / Administration
2018-07-13T21:16:23+0000

Job description

Key tasks

An exciting opportunity has arisen for a Receptionist, at The Mercure Edinburgh Haymarket

This four star 110 bedroom hotel, restaurant, Bar with Express Gym

If you have these skills and behaviors, please apply now

. Your friendly personality is certain to make the process of receiving and registering guests a pleasurable experience for everyone involved.

·Your excellent organisational skills will mean that all relevant documentation will be carried out efficiently.

This is a great opportunity for either an experienced receptionist to progress their career, or for someone with no previous experience, who has a genuine desire to work within the hospitality industry in a front line role.

·The role will involve assisting with many and varied guest requirements from check-in to check-out, answering the telephone and taking reservations ensuring excellent guest service at all times.

·You'll be well presented and have excellent customer and communication skills with a good command of spoken English.

·You'll also be able to work as part of a team as well as showing your own initiative whilst displaying exceptional standards of customer care at all times.

You must have:

·Excellent Communication skills

·Excellent Customer service skills

·Excellent command of English

·Passion for the hospitality industry

Previous experience with OPERA is desirable.

If you would like to join our team l then please apply by sending your CV and cover letter

Mercure and its people

Hotels with individuality, passion for service and committed to quality and guest satisfaction.

Join a team of warm and friendly professionals who will share their love for hospitality.

Seeked profile

Skills

Level of Education Secondary professional education
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

·  Excel
·  Word
·  Fidélio
·  Micros
·  Opéra

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About Accorhotels

 

AccorHotels, l’hôtelier mondial de référence !

  • Une présence dans 100 pays. 
  • 4 300 hôtels et près de 620 000 chambres.
  • Un large portefeuille de marques, allant du luxe à l’économique : Raffles, Fairmont, Sofitel, Rixos, MGallery, Grand Mercure, Pullman, Swissôtel, Angsana,The Sebel, Novotel, Suite Novotel, Mercure, Mama Shelter, Adagio, ibis, ibis Styles, ibisbudget, hotelF1. 

Aujourd’hui, AccorHotels est bien plus qu’un leader mondial : c’est un groupe de 250 000 hôteliers qui partagent une même passion.
Notre ambition : être l’acteur hôtelier mondial de référence. Pour proposer à nos clients, collaborateurs, partenaires, une expérience unique. 
Pour cela, le Groupe a annoncé, le 3 juin 2015, élargir son terrain de jeu, pour accélérer sa transformation. AccorHotels devient plus ouvert, plus connecté et plus affirmé, et ce afin de continuer à bousculer les codes de l’hôtellerie.

Sous l’impulsion de Sébastien Bazin, Président-directeur général, la stratégie du Groupe s’appuie sur plusieurs fondamentaux :

  • un nouveau nom, AccorHotels, une nouvelle promesse, Feel Welcome, exprimés à travers une identité renouvelée.
  • deux expertises d’opérateur/franchiseur (HotelServices) et de propriétaire/investisseur
    (HotelInvest) ;
  •  un large portefeuille de marques de renommée internationale allant du luxe (Raffles, Fairmont, Sofitel, Pullman, MGallery, Grand Mercure, The Sebel), à l’économique (ibis, ibis Styles, ibis budget, adagio access et hotelF1) en passant par le milieu de gamme (Swissôtel, Novotel, Suite Novotel, Mercure, Mama Shelter,
    Adagio) ;
  • la puissance de sa place de marché et de son programme de fidélité Le Club AccorHotels ;
  •  l’engagement depuis près de 50 ans d’un groupe citoyen et solidaire avec son programme de développement durable  PLANET 21.

 

2366 vacancies open at Accorhotels

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