Reception Team Member

Job description

Key tasks

We are seeking a friendly, organized hotel receptionist to join our team. In this position, you will welcome guests to our hotel, making future hotel reservations, and generally attending to any guest requests during their stay. The ideal candidate will be committed to ensuring that guests experience maximum satisfaction, presenting an excellent image of our hotel that leaves a lasting impression.

Your Profile
* Professional and dedicated individual
* Well presented at all times
* Excellent interpersonal skills
* “Can do” attitude
* Excellent organisational and administrational skills
* Excellent verbal and written communication skills

* Ability to deal with guest disputes
* Ability to work well under pressure
* Good leadership skills
* Be able to priorities duties
* Maintain good time keeping

The working hours are of full time nature and on shift basis

Mercure and its people

Hotels with individuality, passion for service and committed to quality and guest satisfaction.

Join a team of warm and friendly professionals who will share their love for hospitality.

Desired profile

Skills

Level of Education Vocational education
Areas of study Hospitality
Languages essential English

Essential and optional requirements

·  TARS
·  Opéra