Offers “Accor”

Expires soon Accor

Reception Team Leader

  • United Kingdom
  • Administration

Job description

Key tasks

As a Reception Team Leader in you participate in the daily tasks involved in Welcoming the Guests in the hotel.

Key Duties include:-
* Supervise the Welcome team
* Ensure a smooth running of the shift
* Promote Online check in and check out
* Welcoming the customers

IF YOU ARE
* Always with a big smile
* Passionate about delivering a great customer experience
* Adaptable and flexible

If you believe you have these qualities, then we want you!

The successful candidate will enjoy a number of benefits such as:
* Meals on duty
* Uniforms and dry cleaning
* Accor Bienvenue Card
* Bonus Breaks
* Be our best headhunter
* Accor Employee Bonus Scheme
* Employee Advisory Service
* Childcare Vouchers

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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Desired profile

Skills

Level of Education Vocational education
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English (Primary tongue)

Essential and optional requirements

Skills / Qualities
* Positive
* Good interpersonal skills, guest oriented and service minded
* Team spirit
* Good listening skills and ability to anticipate
* Good presentation and confident speaking skills
* Dynamic
* Copes well under pressure
* Strong sense of ethics

·  Excel
·  Power Point
·  Word
·  HACCP
·  Opéra

Make every future a success.
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