Reception Supervisor

Job description

Key tasks

• To support front office operations in every aspect and ensure reception staff breaks/absence are covered
• To lead by an example to the team in every possible way and have positive approach
• To encourage staff to enrol Le Club and lead by an example
• To be responsible to deliver ongoing trainings and training new starters
• To support the Operations Manager & Hotel Manager in fulfilling business & operational requirements
• To suggest improvements to operational systems, process and best practises that guarantee organisational efficiency and productivity
• To mentor new staff to ensure working practices are carried out properly and in accordance with company policies when required

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ibis Styles and its people

Simplicity
Working procedures are simple and thorough.
The uniform is relaxed and comfortable.

Quality
Extended multi-skill training designed to create all-round.

Sociability and accessibility
Hotels on the human scale: every manager is accessible to staff and leads his or her team as a family.
The customers are accessible, the contacts are numerous and pleasant.

Desired profile

Skills

Level of Education Others
Areas of study Hospitality Management
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

·  Opéra