Pyramid Restaurant & Bar Supervisor (PM Shift)

Job description

 


Pyramid Restaurant & Bar Supervisor
At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. As Outlet Supervisor, your passion for guest service and the pride you take in our menu offerings will ensure your Outlet is a preferred dining destination and workplace!

Hotel Overview: The Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of banqueting and meeting space.   For over forty years, the Fairmont Dallas has been the setting for countless civic, social, cultural, convention and corporate events, but more importantly the setting for thousands of memories.

Summary of Responsibilities:
Reporting to the Pyramid Restaurant & Bar Manager, responsibilities and essential job functions include but are not limited to the following:              
·  Consistently offer professional, friendly and engaging service
·  Supervise the Pyramid Restaurant & Bar team in all aspects of the department and ensure service standards are followed
·  Maximize revenues by upselling and following budget guidelines
·  Handle guest concerns, reacting quickly and professionally
·  Balance operational and Colleague needs
·  Have full knowledge of all menus and promotions
·  Ensure Colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Pyramid Restaurant & Bar 
·  Follow outlet policies, procedures and service standards
·  Follow all safety and sanitation policies when handling food and beverage
·  Other duties as assigned

Qualifications:
·  Previous Food and Beverage leadership experience preferred
·  Previous Point of Sale system experience required
·  Computer literate in Microsoft Window applications required
·  University/College degree in a related discipline preferred
·  Excellent communication and organizational skills
·  Strong interpersonal and problem solving abilities
·  Highly responsible & reliable
·  Ability to work well under pressure in a fast paced environment
·  Ability to work cohesively as part of a team
·  Ability to focus attention on guest needs, remaining calm and courteous at all times
 
Physical Aspects of Position (include but are not limited to): 
·  Constant standing and walking throughout shift
·  Frequent lifting and carrying up to 25 lbs
·  Frequent kneeling, pushing, pulling, lifting
·  Occasional ascending or descending ladders, stairs and ramps
Visa Requirements:  Must be able to provide proof of eligibility to work in the United States. 
 
Why Work for Accor?
We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We’re so much more than hotels— We are a worldwide Augmented Hospitality leader. We’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 30+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
To connect with us, please visit careers.accor.com.