Public Area Attendant

Job description

Public Area Attendant 

First impressions are everything! As a Public Area Attendant we want our Guests and Colleagues to see sparkling Public Areas every time they walk in. The pride you take in ensuring all areas of the hotel are clean and tidy will reflect in the Guests and Colleagues view of our property as one of superior quality.

 

Hotel Overview:  

Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is located conveniently near major cultural attractions, the city's business and financial district and world-renowned shopping along the Magnificent Mile. With beautifully appointed, extraordinarily spacious guestrooms and spectacular lakefront suites, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including the acclaimed aria restaurant & bar. This Four-Diamond luxury hotel is host to some of the city's most extravagant galas and social affairs and provides excellent meeting facilities for intimate board meetings to major conventions.

 

Summary of Responsibilities:
Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:

·  Consistently offer professional, friendly and engaging service
·  Clean assigned areas throughout hotel
·  Empty trash in all assigned areas and clean assigned areas including but not excluded to restrooms, Spa areas, back of house spaces, food and beverage outlets, office spaces, outside areas adjacent to the property, and event space. 
·  Clean all mirrors, windows, wipe and dust all surfaces; keeping all surfaces shiny
·  Vacuum, spot, or shampoo carpets where needed
·  Operate various types of mechanical cleaning equipment 
·  Follow departmental policies, procedures and service standards
·  Act as a VIP washroom attendant when necessary
·  Monitor and maintain the cleanliness of all public area washrooms
·  Report necessary maintenance items
·  Follow all safety and sanitation policies
·  Other duties as assigned

  Qualifications:

·  Previous housekeeping experience an asset
·  Excellent communication and organizational skills
·  Strong interpersonal and problem solving abilities
·  Highly responsible & reliable
·  Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
·  Ability to work well under pressure in a fast paced environment
·  Ability to focus attention on guest needs, remaining calm and courteous at all times

 

Physical Aspects of Position (include but are not limited to):  

·  Constant standing and walking throughout shift
·  Frequent lifting and carrying up to 40 lbs
·  Frequent kneeling, pushing, pulling, lifting
·  Occasional ascending or descending ladders, stairs and ramps

 

Visa Requirements:  Only candidates with valid US employment authorization will be considered for this position. 

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Trust, Guest Passion, Sustainable Performance, Spirit of Conquest and Innovation; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!