Reliable and engaging, as a Owner Concierge, you will demonstrate the essence of creating an exceptional owner journey. You are committed to taking care of the owners from the moment they arrive through to their departure.
What is in it for you:
- Incredible team culture with many engagement opportunities
- Competitive benefits program
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
- Lead the day-to-day operation ensure service standards are followed with friendly and engaging service
- Handle the Owner arrival experience, departure experience, requests & concerns; and react quickly to guarantee memorable moments for our owners
- Insure Owner homes meet standards of quality and cleanliness
- Perform light maintenance and housekeeping duties as required
- Responsible for Manager on Duty and Night Audit procedures
Your experience and skills include:
- Service focused personality is essential
- Previous experience in a similar leadership role is an asset
- Prior experience working with RDP or a related hospitality system
- Strong interpersonal and problem solving abilities and the ability to lead by example
Your team and working environment:
- Join our small awesome team- where we work together to provide a superior second home experience for our owners
- As part of a small active team, our work is constantly varied with everyone coming together to successfully accomplish our objectives
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS