Night Receptionist & Welcome Host- Hotel
Nottinghamshire, United Kingdom Hotels - Restaurants
Job description
Key tasks
Always with a big smile, you are passionate to offer a warm welcome to our guests and make them feel at home. Your key focus will be welcoming our guests at night, however you're confident using a computer, mobile or telephone, cash handling, taking payments and making reservations. You think on your feet and are a good listener to offer empathy and solutions to guest requests. You might have to pour a pint, or prepare a quick meal for a hungry guest, and you take pride in delivering excellent service and presentation. You must be flexible to work different shifts including on weekends and bank holidays. Normal working hours would be 22:45- 07:15, but timings can change according to the needs of the business.
In return we offer a competitive wage (£8,11 per hour) with annual performance related bonus, staff meals, cool uniform, hotel and partner discounts worldwide... and the opportunity to work with a great team with the best hotel operator worldwide- Accor Hotels.
*Only applicants who can work freely and unrestricted in the UK will be considered
Ibis and its people
Simplicity, Modernity, Well-being
Acteurs, the Ibis staff training and professional development programme , enables staff to:
- become more professional by acquiring new skills,
- learn a second profession,
- be more independent in guest relations,
- receive recognition for their skills
Desired profile
Skills
Level of Education A level
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English (Fluent)
Essential and optional requirements
Bubbly personality
People's person
· FOLS