Night Manager

Job description

Key tasks

Novotel & Ibis Auckland Ellerslie is currently recruiting for a Full Time Night Manager to join our fantastic team.

Reporting to the Front Office Manager and working with the Assistant Managers you will assume responsibility to assist in ensuring the effective operations of the Front Office department during the night shift of the hotel.
Your key responsibilities will include welcoming late arrivals, auditing the day’s transactions, preparation of daily reports, safety and security for hotel guests and dealing with any guest concerns that may arise.

Requirements:

• Passion for providing genuine and spirited service!
• Previous Front Office experience required
• Proven experience as a leader.
• Excellent command of English
• Previous knowledge of Opera, Reservations system and loyalty programs is required
• Comprehensive understanding of hotel account reconciliation
• Full New Zealand drivers license – can drive both automatic and manual vehicles
• Flexibility with a rotating roster is beneficial

The successful candidate will be meticulously well presented, confident and highly organised. You should be self motivated and self disciplined, team player and be able to think outside of the square.

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

Desired profile

Skills

Level of Education Vocational education
Areas of study Hospitality Management
Professional experiences 3 to 5 years
Languages essential English (Primary tongue)

Essential and optional requirements

·  Excel
·  Word
·  Opéra