Offers “Accor”

Expires soon Accor

Night Manager

  • London, United Kingdom

Job description

Key tasks

As Night Manager you will oversee the supervision of the night Team during the night hours and ensure that excellent service is delivered to our guests at all times. You will act as first point of contact for guest queries during this time and ensure that Night Audits are completed. You will also be expected to maximise room occupancy and best rates and promote hotel services and facilities.

Customer Relations

• Provides a warm and personalised welcome to guests
• Anticipates guests' needs and takes them into consideration
• Handles any guest complaints and/or remarks
• Conveys the hotel image'

Benefits Include: Meals on duty, uniform and dry cleaning, paid holidays, free hotel breaks and group discounts, a bonus scheme of up to a full extra salary based in hotel and performance objectives.

Great opportunities for your career development, access to an in-house job offer site, cross profession & cross business links.

All employees participate in an employee bonus scheme which provides you with the opportunity to earn an extra salary. Get up to 13 months pay for only 12 months work.

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

Desired profile

Skills

Level of Education Vocational education
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English (Primary tongue)

Essential and optional requirements

·  Excel
·  Opéra

Make every future a success.
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