Night Auditor Part Time - Accorhotels - Wizbii

Night Auditor Part Time

  • By Accorhotels
  • October 2018
  • Hampshire (United Kingdom)
  • Audit / Accounting

Job description

Key tasks

Are you ready to join a dynamic team?

The salary with Offer is £8.40/ hour + Benefits

We are looking for a talent with the right attitude towards hospitality, happy smiley with the an eye for detail who will ensure our guests and clients have a memorable stay
with us no matter which area of our team you work in. Experience is great – but the right attitude is greater.

Duties include
• Providing a friendly welcome and high-quality service over the phone and on the guests arrival to the hotel;
• Ensuring the highest service standards maximizing guest satisfaction and ensuring the front desk is never left unattended;
• Helping encourage customer loyalty by developing friendly, personalised relationships;
• Finding suitable solutions to meet customers needs depending on the possibilities available at the hotel;
• Carrying out all necessary operations when guests arrive and depart (check-in /checkout);
• Ensuring a sufficient supply of change in the float, exchanging petty cash, foreign exchange and paid outs per policy and ensuring an accurate audit is completed before and after each shift;
• Responding to a wide range of guest requests and promote hotel facilities;
• Serving at the Bar
• 24 Hrs snacks serving
• Managing invoicing payments and cash operations during the day shift;
• Checking the “room report” and keep housekeeping informed of any modifications;
• Passing on information as necessary to other departments (floor staff, technical etc) and to other members of the front desk team;
• Taking reservations and business enquiries out of office hours;
• Providing training to the new starters;
• Ensuring that the Le Club standard (enrolment, Le Club check in, Le Club benefits) are followed.

Ibis and its people

Simplicity, Modernity, Well-being

Acteurs, the Ibis staff training and professional development programme , enables staff to:
- become more professional by acquiring new skills,
- learn a second profession,
- be more independent in guest relations,
- receive recognition for their skills

Seeked profile

Skills

Level of Education Vocational education
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

We are looking for a talent with the right attitude towards hospitality, happy smiley with the an eye for detail who will ensure our guests and clients have a memorable stay
with us no matter which area of our team you work in. Experience is great – but the right attitude is greater.

·  Excel
·  TARS
·  FOLS

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About Accorhotels

 

AccorHotels, l’hôtelier mondial de référence !

  • Une présence dans 100 pays. 
  • 4 300 hôtels et près de 620 000 chambres.
  • Un large portefeuille de marques, allant du luxe à l’économique : Raffles, Fairmont, Sofitel, Rixos, MGallery, Grand Mercure, Pullman, Swissôtel, Angsana,The Sebel, Novotel, Suite Novotel, Mercure, Mama Shelter, Adagio, ibis, ibis Styles, ibisbudget, hotelF1. 

Aujourd’hui, AccorHotels est bien plus qu’un leader mondial : c’est un groupe de 250 000 hôteliers qui partagent une même passion.
Notre ambition : être l’acteur hôtelier mondial de référence. Pour proposer à nos clients, collaborateurs, partenaires, une expérience unique. 
Pour cela, le Groupe a annoncé, le 3 juin 2015, élargir son terrain de jeu, pour accélérer sa transformation. AccorHotels devient plus ouvert, plus connecté et plus affirmé, et ce afin de continuer à bousculer les codes de l’hôtellerie.

Sous l’impulsion de Sébastien Bazin, Président-directeur général, la stratégie du Groupe s’appuie sur plusieurs fondamentaux :

  • un nouveau nom, AccorHotels, une nouvelle promesse, Feel Welcome, exprimés à travers une identité renouvelée.
  • deux expertises d’opérateur/franchiseur (HotelServices) et de propriétaire/investisseur
    (HotelInvest) ;
  •  un large portefeuille de marques de renommée internationale allant du luxe (Raffles, Fairmont, Sofitel, Pullman, MGallery, Grand Mercure, The Sebel), à l’économique (ibis, ibis Styles, ibis budget, adagio access et hotelF1) en passant par le milieu de gamme (Swissôtel, Novotel, Suite Novotel, Mercure, Mama Shelter,
    Adagio) ;
  • la puissance de sa place de marché et de son programme de fidélité Le Club AccorHotels ;
  •  l’engagement depuis près de 50 ans d’un groupe citoyen et solidaire avec son programme de développement durable  PLANET 21.

 

2604 vacancies open at Accorhotels

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