Offers “Accor”

12 days agoAccor

Night Auditor

  • Liverpool (Merseyside)
  • Teaching

Job description

Job Description

Ibis Liverpool Centre Albert Dock is looking for a full-time Night Auditor, your main responsibilities will be;

  • Providing a warm and personal welcome for all guests who arrive at night
  • Anticipate guests' needs and take them into consideration also following up on any customer requests (wake up calls, taxt, breakfast, etc)
  • Contributing to guest satisfaction by providing a high standard of service
  • Being responsible for the hotel once the daytime managers are off duty
  • Ensuring the safety and security of the property and its people (night patrols etc)
  • Applying the hotel's security regulations (in case of fire etc)
  • Respecting procedures relating to invoicing and cash operations
  • Being responsible for the reception's cash holdings
  • Preparing breakfast food for the morning


Work Experience
  • Previous Customer Service Experience
  • Cash Handling Experience
  • Guest oriented, service minded and attentive to details
  • Well organised
  • Team spirit



Benefits
  • International Development Opportunities
  • Attractive Bonus scheme
  • Pension scheme
  • A discount card to be used in Accor Hotels worldwide
  • Complimentary stays in UK hotels (Bonus Break Vouchers - subject to availability and T&C)
  • Training and Development
  • Additional holidays with service
  • Eye Test voucher
  • Childcare voucher
  • Cycle to work scheme


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