Multitask Team Member

Job description

Key tasks

ibis Styles Edinburgh Centre St. Andrew Square is looking for a Multitask Team Member to join their team.

YOUR MISSION

•Welcome guests as soon as they arrive with great care and attention
•Prepare breakfast and other meals
•Helps encourage customer loyalty by building friendly, personalized relationships
•Ensures that administrative procedures never take priority over guest relations
•Anticipates guests' needs and takes them into consideration
•Handles any guest complaints and/or remarks; provides a response as soon as possible
•Has an impeccable attitude which conveys the image of the brand and hotel
•Works close with reception team and undertakes some shifts when required

WE OFFER
Annual Bonus Scheme, Staff discounts, Free stays at AccorHotels UK & Ireland, Meals on duty, Uniform , Excellent training and development opportunities.

SHARE OUR PASSION AND FEEL WELCOME!

Ibis and its people
Simplicity, Modernity, Well-being

Ibis staff training and professional development programme, enables staff to:

•become more professional by acquiring new skills,
•learn a second profession,
•be more independent in guest relations,
•receive recognition for their skills

Apply to this vacancy

ibis Styles and its people

Simplicity
Working procedures are simple and thorough.
The uniform is relaxed and comfortable.

Quality
Extended multi-skill training designed to create all-round.

Sociability and accessibility
Hotels on the human scale: every manager is accessible to staff and leads his or her team as a family.
The customers are accessible, the contacts are numerous and pleasant.

Desired profile

Skills

Level of Education Others
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

·  Excel
·  Word
·  FOLS