Multitask Reception Team Member

Job description

Key tasks

Hello everybody!!

Here in Ibis London Canning Town we are currently looking for a Front Office Team Member!
We would love to have as part of our team a person who enjoys delivering a Great Customer Experience at all times, who loves people as we do, who would be able to look after the guests!
We are looking for someone who would be able to operate with a high level of autonomy:

- Taking care of the different services available to customers (reception, reservation, breakfasts,…)
- Participate in maintaining existing customers and creating new ones, may be required to handle objections and customer complaints and must always inform the Hotel manager
- Handle invoicing and taking payments, checking cash amounts and ensuring the security of funds, close the day's accounts

In return we will coach and motivate you and enable you to reach your full potential.
If you can see yourself into this description then surely we are looking for you!! 
Please contact me to

Angela

Ibis and its people

Simplicity, Modernity, Well-being

Acteurs, the Ibis staff training and professional development programme , enables staff to:
- become more professional by acquiring new skills,
- learn a second profession,
- be more independent in guest relations,
- receive recognition for their skills

Desired profile

Skills

Level of Education Secondary professional education
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

·  Excel
·  Word
·  Micros
·  FOLS