Expire bientôt Accorhotels

MULTI SKILLED TEAM MEMBER - Part time

  • Leeds (West Yorkshire)

Description de l'offre

Key tasks

PROFILE / PERSONALITY
• Provide a friendly and personalised welcome for our guests
• Offer an attentive and personalized service
• Heed any comments made by guests and ensure follow-up
• Convey the image of the brand and the hotel

OVERVIEW OF DUTIES / MISSION
• This is a multi-talented role incorporating both Front Office and Food&Beverage departments in line with the brand DNA.
• You will have the ability to multi-task and have a proactive personality in this busy hands on role
• Welcome guests and fosters loyalty through a friendly manner
• Handle and resolve any guest complaints
• Provide guests with a single point of contact throughout their stay
• Be ready to assist at any stage of the guests stay, from welcome to farewell

Ibis and its people

Simplicity, Modernity, Well-being

Acteurs, the Ibis staff training and professional development programme , enables staff to:
- become more professional by acquiring new skills,
- learn a second profession,
- be more independent in guest relations,
- receive recognition for their skills

Profil recherché

Skills

Level of Education A level
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English