Multi Skilled Team Member M/W

Job description

Key tasks

* Delivers a wide range of guest services (welcome, reservation, arrival, departure,breakfast, dinner, etc)
* You love attention to detail, being organised and working with others
* You will proudly promote the hotel facilities, looking for opportunities to add a personal touch to the guest stay.
* Provides a personal welcome for guests and creates a warm and friendly atmosphere
* Continual satisfaction for guests by ensuring top quality service in compliance with current standards and procedures
* Make connection with all our guests - their experience will be memorable for all the right reasons.
* Helps gain the loyalty of existing clientele
* Deals with any guest issues or queries to ensure guest satisfaction

Ibis and its people

Simplicity, Modernity, Well-being

Acteurs, the Ibis staff training and professional development programme , enables staff to:
- become more professional by acquiring new skills,
- learn a second profession,
- be more independent in guest relations,
- receive recognition for their skills

Desired profile

Skills

Level of Education A level
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

·  Excel
·  Word
·  TARS
·  FOLS