Offers “Accor”

15 days agoAccor

Multi Skilled Reception Team Member

  • London (London)
  • Teaching

Job description

Job Description

Are you proactive? Are you self-driven whilst being able to work within a team?

We are looking for a multi skilled team member to join our team !

This is what your main role will be (list non-exhaustive) :

  • Welcoming and helping our guests throughout their journey in our hotel
  • Check in and check out of the guests
  • Contributes to guest satisfaction at all times by providing high quality services throughout their stay
  • Taking reservation in a polite and friendly manner
  • Dealing with emails and other admin jobs
  • Inviting our guests to our loyalty program
  • Upselling snacks & drinks
  • Handling payments and banking
  • Covid19 procedures : making sure everyone is safe
  • End of shift

Other information :

  • Start from 4th week of April
  • Flexibility & availability required
  • Up to 138 hours a month

Work Experience

Previous hotel experience proffered

Problem Solver

Knowledge of computer and phone - IT skills

Knowledge of hotel based software

Fluent in English

Well organised

Decisive – Autonomous- Entrepreneurial

Excellent Presentation


Meals on duty

Paid holidays

Bonus scheme

Discounts in other Accor hotels & restaurants

Free stays in other Accor hotels

Career growth

Pension Scheme

And much more


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