Meetings & Events Executive

Job description

Key tasks

Meeting & Event Executive is responsible for all the Meeting and Event requirements within the hotel. You deal with all Meetings and Events enquiries and bookings to enable the operations team to prepare for and deliver all requirements for meetings, conferences, weddings, dinners, parties etc. Everything from details of room preparation and set up, food co-ordination, timings, customer care and client requests are dealt with by this team.

Duties and Responsibilities:
•Dealing with all enquiries efficiently and effectively
•Capitalising on all enquiries to ensure maximum conversion to confirmed bookings
•Build relationships with all Event Organisers
•Compilation and distribution of function sheets
•Keep up to date paper and system based records using Delphi
•Maintain awareness of the competitor set
•Support the Sales team in obtaining leads and participating in promotional activities
•Ensure follow up calls are made and any complaints resolved swiftly

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance , they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.

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Desired profile

Skills

Level of Education Vocational education
Areas of study Sales
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

- a commitment to delivering high levels of guest service
- a smart and tidy appearance
- a positive attitude and good command of the English language due to guest interaction
- the enthusiasm to be part of a winning team

What benefits will I receive?

• 20 days' paid holidays during each holiday year
• extra holidays for employees with over 5 year service
• £200 for recommending someone into the organisation
• Preferential room rates for yourself and your family
• Free Tea, Coffee and Hot Meals whilst on duty
• Uniform and free laundry service for most positions
• Discounts on local travel
• Discounts with Merlin entertainments
• Free eye care vouchers for VDU users
• Cycle2Work Scheme
• Excellent employee recognition programmes
• Range of learning and development programmes
• Opportunities of promotion and transfer across the group
• Free staff social events
• Company Pension scheme
• Critical Illness Cover (after 1 year service)
• Free employee assistance helpline for you and your family
• And more...

If you feel you have the skills and experience required to become our Meetings & Events Executive, please click apply now. We’d love to hear from you!

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