Offers “Accor”

Expires soon Accor


  • Milan (Città metropolitana di Milano)
  • Sales

Job description

Job Description

The Maître d’hôtel at Ibis Milano Centro you will organize the catering sales outlet for which you responsible, ensures the quality of service offered to customers, manages and motivates the team to promote sales and quality of service. You will contribute to the expansion of catering sales revenue. The Maître d’hôtel must also ensure compliance with and application of health and safety rules.


Main responsibilities

  • Provides and supervises excellent customer care
  • Offers an attentive service adapted to customer constraints
  • Pays attention to customers’ comments (follow-up)
  • Conveys the image of the hotel
  • Adapts his/her organisation and workforce according to the activity
  • Prevents wastage and loss of raw materials
  • Complies with internal control procedures
  • Participates in inventories
  • Analyses results and implements corrective actions
  • Applies brand and hotel procedures and policies
  • Organize and monitors the work of his/her team
  • Organize the covers according to business forecasts
  • Takes account of the level of activity to manage customer flows
  • Applies brand and hotel procedures and policies
  • Epitomizes the Heartist spirit in his/her interactions with customers

Work Experience
  • Fluent in Italian & English, French is highly valued
  • Catering vocational training
  • First experience of technical know-how
  • Ability to work effectively as a team and sense of initiative
  • Leadership
  • Speed and efficiency
  • Commercial mindset
  • Dynamic
  • Good interpersonal skills and self-confidence
  • Sense of hospitality and service
  • Good teacher and team leader
  • Methodical, meticulous and well-organised
  • Knowledge of SYMPHONY software (appreciated but not mandatory)
  • Computer literate

What we offer

  • salary based on experience and qualifications
  • Be part of an international company
  • Work for a leader brand as Accor present in more than 110 countries
  • Training, development and career opportunities

Your development

What's more, Accor offers you training in all the hotel jobs throughout your career and infinite possibilities for career development across multiple establishments and brands within the group's hotels.

  • Benefits according to the role
  • Accor discounts card

Our commitment to Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talents.



Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.



We will be waiting for you!


Be ALL you are with all your Heart #LimitlessCareers



The job offer refers to both gender in accordance with the provisions of Legislative Decree 903/77 and Legislative Decree 125/91

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