Magnifique Meetings Operations Executive

Job description

Key tasks

Job Responsibility:
- Reports directly to the Inspired Meetings Assistant Operations Manager.
- Ensure that all project deadlines are met.
- Ensure that the meetings are well-planned and results-oriented.
- Conduct frequent and thorough inspection of Magnifique Meetings area.
- Ensure that the Operational Budget from the department is strictly adhered to.
- Monitor the ambassadors and ensure that they adhere to the Sofitel operating standards as well as the service culture.
- Able to deal diplomatically and skilfully during guest interactions.
- Assist the Inspired Meetings Operations Manager and Assistant Manager with the yearly Marketing Plan.
- Organize Inspired Meetings team monthly meeting.
- Fully understand the market needs for Inspired Meetings and ensure that the product lines (menus) are developed accordingly.
- Participate in the set-up of meeting rooms and assist in the up-keeping of the brand standard.

Position Requirements:
- Minimum 1-year experience in a similar role, preferably including 5 star experience.
- Projects professional image at all times through personal presentation/ interpersonal skills.
- Understanding of luxury guest expectations and a desire to exceed these expectations.
- Initiates contacts and establishes rapport easily.
- Organises time and work efficiently.
- Excellent verbal and written communication skills
- Has the ability and willingness to undertake further development
- Willingness to work weekends and public holidays as part of the job role.