Kwee Zeen International Restaurant Assistant Manager

Job description

Key tasks

Implements guidelines, policies, and procedures for those operating department.

Training & Development： Plan and manage the personal development of all levels of associates within the outlet to include induction, training, coaching, counseling and regular appraisals of these associates.

Completes weekly restaurant inspection; checks overall restaurant appearance, the repair of its fixtures, fittings and operating equipment, initiates maintenance request as necessary.

Ensures guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance.

Communication：Maintain a high level of communication with guests, management, colleagues and subordinates. Attend the daily F&B briefing.

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance , they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.

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Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Food and beverage
Professional experiences 3 to 5 years
Languages essential Mandarin (Fluent)
English (Working level)

Essential and optional requirements

More than 3 years international hotel five-star hotel food service industry management working experience, with strong store provided practical experience.

A strong understanding of operational controls, budgeting, sales, and marketing.

Strong oral and written communication skills.

Ability to work effectively in a team environment and take initiative.

Excellent organizational skills.

·  Access
·  Excel
·  Word