In Room Dining Cashier Title

Job description

 

In Room Dining Cashier

At Fairmont Jasper Park Lodge, every guest interaction is an opportunity to create a lasting memory. As an In Room Dining Cashier providing warm service, efficiency and knowledge of our menu offerings to both guests and Colleagues, you will add value to every transaction!
 
Hotel Overview:  Fairmont Jasper Park Lodge is surrounded by the snow capped mountains and enchanting lakes of Jasper National Park; a UNESCO designated World Heritage Site which includes the #1 Best Golf Resort in Canada by the readers of SCOREGolf Magazine, a newly redesigned Fairmont spa, 6 food and beverage outlets, and many outdoor activities which are right outside your door. No matter what time of year you visit Fairmont Jasper Park Lodge, you can expect to be a part of "The True Rocky Mountain Experience". 

Summary of Responsibilities:
Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:          
·  Consistently offer professional, friendly and engaging service
·  Follow outlet policies, procedures and service standards
·  Answer phones and assist guests in placing orders, up selling when appropriate
·  Co-ordinate and organize daily amenities to ensure they are delivered accurately
·  Take an active role with the training and development of new and existing staff
·  Process guest checks and remit and balance float daily
·  Assist and perform server duties/functions as required
·  Expedite orders and delegate calls to servers
·  Have full knowledge of all menu items, garnishes, contents and preparation methods
·  Perform opening, cleaning and closing duties
·  Log, track and distribute gratuities to servers
·  Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
·  Follow all safety and sanitation policies
·  Other duties as assigned  

Qualifications:
·  6 months of Food and Beverage experience is required
·  Previous In Room Dining service experience is an asset
·  Valid Alberta Driver’s License is required
·  Pro Serve certificate required
·  Previous Point of Sale System is required
·  Property Manager experience an asset
·  Excellent communication and organizational skills
·  Strong interpersonal and problem solving abilities
·  Highly responsible & reliable
·  Ability to work well under pressure in a fast-paced environment
·  Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
·  Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):        
·  Sitting: 0-1 hr/day
·  Walking: 6-8 hr/day
·  Standing: 6-8 hr/day
·  Bending/reaching: 4-6 hr/day
·  Pushing/pushing: 4-6 hr/day
·  Physical effort: required to lift up to 50 lbs
·  Environmental stress: high – inside/outside, winter conditions  

 

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork, Accountability and Excellence; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

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