Housekeeping Team Member
West Midlands, United Kingdom Hotels - Restaurants
Job description
Key tasks
The Housekeeping Department is responsible for the upkeep and cleanliness of the entire hotel including guest rooms, public areas and back of house areas .
Specifically, you will be responsible for:
* Servicing a set number of guest rooms each day to the standards required. Basic duties will include: bed changing and making, dusting, vacuuming, polishing, cleaning baths, showers, toilets, mirrors and glassware etc.
* Reporting any damaged or missing items to your Supervisor
* Carrying out guest requests such as extra beds, pillows, bathroom supplies
* Maintaining all equipment and work areas, including key security
*Cleaning of public areas and back of house
Desired Skills & Experience
* a commitment to delivering high levels of guest service and cleanliness
* a smart and professional appearance
* a positive attitude and good command of the English language due to guest interaction
* the enthusiasm to be part of a winning team
* previous Housekeeping experience will be an advantage
At Novotel, we grow faster
Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.
DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.
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Desired profile
Skills
Level of Education Others
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English (Fluent)