Housekeeping Supervisor

Job description

Key tasks

• To supervise and monitor the work of the room attendants and public areas attendants.
• Key issuing (recorded through “IN & OUT” logging)
• Supervise cleaning of guest rooms, corridors and stairwells using the cleaning checklist.
• Recognize guests needs and monitor guests request on the floor.
• Report 24 hrs. DND/Sleep out rooms to the H.O.D or Front office.
• Ensure floor pantries are well stocked and tidy.
• Monitor and request supplies/linen for all the pantries.
• Perform miscellaneous job-related duties as assigned.
• Ensure Health and Safety procedures are followed and respected.

Ibis and its people

Simplicity, Modernity, Well-being

Acteurs, the Ibis staff training and professional development programme , enables staff to:
- become more professional by acquiring new skills,
- learn a second profession,
- be more independent in guest relations,
- receive recognition for their skills

Desired profile

Skills

Level of Education Associate
Areas of study Hospitality Management
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

• Attend daily briefing for some instructions
• Prepare room attendant report (including Room status i.e. occupied, check-out, due-out, sleep out, do not disturb rooms ) to be distributed to Room attendants at start of the duty.
• Prepare cleaning checklist (all areas) to use for cleaning supervisions.
• Make maintenance work request for room item in need of repair and follow up to make sure work is well completed.
• Take note all the Lost & Found items to be recorded on the Logbook (detailed i.e. time, date, place, finder)
• Responsible for monthly inventory.
• Responsible for associates Trainings (basic, on the job, technical)
• Responsible for all H.K cleaning Materials & Equipment (maintenance).
• Monitor all H.K Associates performance (to be reviewed by the Exec. Housekeeper)
• Participate on all departmental job training.

·  Micros
·  Opéra