Offers “Accor”

Expires soon Accor

Housekeeping Associate

  • Mysuru (Mysuru taluk)
  • Teaching

Job description

Job Description

Primary Responsibilities


Operation


·        Attend daily briefings and takes on daily assigned tasks

·        Understand the difference in guest levels (VIPs) and Room Categories

·        Clean and maintain areas of responsibility according to standards and procedures

·        Replenish guest supplies and ensure that guests requests are promptly attended to

·        Report damage or malfunction in hotel rooms/areas to Supervisor

·        Maintain equipment in a proper state of cleanliness

·        Maintain a section room report as well as a daily productivity report

·        Reports lost and found articles to the housekeeping office immediately

·        Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner

·        Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor

·        Record room status in allocated section accurately

Carry out valet services when required (e.g. delivery of linen, processing laundry orders



Work Experience

Knowledge and Experience


·        Primary school education

·        Good oral proficiency in English language

·        No experience is required, training will be provided


Competencies


·        Service oriented with an eye for details

·        Ability to work effectively and contribute in a team

·        Self-motivated and energetic

·        Must be well-presented and professionally groomed at all times



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