Offers “Accor”

New Accor

Hotel Receptionist - Pullman London Title

  • London (London)

Job description

Job Description

We are looking for a FUN, PASSIONATE & WELCOMING full-time Hotel Receptionist who wants to join a FANTASTIC TEAM at a VIBRANT central London hotel! You will be required to work weekdays and weekends.

Duties:

  • Attend to all guest queries in a prompt, professional manner ensuring a high level of guest satisfaction
  • Complete a seamless check in and check out service for all our guests
  • Knowledge of activities in the city (theatre, arts, exhibits, concerts, shows, sports and leisure activities)
  • Familiar with the city restaurants and have established contacts with them to provide maximum guest service
  • To act as a point of contact for all guests, providing assistance and offering them efficient customer service, identifying their needs as well as product knowledge
  • Ensure the correct handling of guest messages, mail and packages
  • To know details of the day’s arrivals, identify priority guests, VIPs and ensuring their rooms are checked prior to arrival and placed with relevant VIP amenities
  • Working with the Duty Manager on a daily basis to best serve our guests
  • Assist in arranging room moves, selecting appropriate rooms and arranging for luggage to be moved

 



Benefits

-Three Complimentary Bonus Breaks - benefit from a free one or two-day break in another Accor property in the UK each year

- Pension Scheme

- Employee benefit card offering discounted rates in Accor Hotels worldwide

- Free meals on duty

- Free access to hotel Gym

- Up to 33 days of annual leave per annum


Salary: £25,228 per annum (£12.44 per hour) + service incentives.

The successful candidate must already have eligibility to work in the UK.



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