Head Butler

Job description

Company Description

Nestled along the Haliç, Rixos Tersane epitomises unmatched guest experiences and service excellence. Dedicated to redefining Istanbul's lifestyle scene, the hotel is an eclectic fusion, creating an urban hotspot and lifestyle hub with panoramic views of the Haliç. Situated in Istanbul's historic Tersane district along the Golden Horn, Rixos Tersane Istanbul seamlessly combines modern luxury with a 600-year-old dockyard's rich heritage.

Job Description

An exceptional opportunity presents itself for Head Butler to be part of the flagship Rixos Tersane İstanbul. It is a newly constructed hotel that will be representative of refined hospitality. Rixos Tersane İstanbul will present 432 bedrooms.
You will be part of a strong pre-opening “Front Office” team who will be showcasing the property.
Responsibilities:
• The Head Butler/Butler Manager oversees all aspects of the butler department. • The main duties and responsibilities of the Head Butler/Butler Manager include ensuring all Butlers under his supervision report to their daily assignments on time and are properly groomed and dressed, ensuring all • Butlers have knowledge of in-suite services, technology and amenities and training Butlers in their performance and work-related activities. • He/She leads and conducts regular inspections of all butler areas including occupied and non-occupied rooms and works with other operating departments, notably front office, to manage VIP guests/customers' requests. • Apply project management techniques  Conduct staff performance assessment process  Manage Butler services  Manage crisis situation  Monitor and reward performance in a team to support achievement of results
 

Qualifications

• University degree
• At least 2 years of experience in the position of Head Butler
• Team Oriented
• Fluent in English
• Strong internal and external communication skills, both verbal and written
• Organizational skills
Salary – Benefit :

Accomodation - Fully furnishhed (https://www.dkyinsaat.com/dkyon-kagithane) for non-Turkish citizens.

Transportation between staff accommodation to hotel.
• Salary information to be provided at job offer stage.