Offers “Accor”

Expires soon Accor

Guest Service Team Member (Restaurant)

  • London (Greater London)
  • Hotels - Restaurants

Job description

Key tasks

We are looking for a Guest Service Team Member (Restaurant) who can inspire our team, and wants to be inspired.
We believe that having the right personality is more important than industry experience. Smiley, open, approachable-that's how we describe our team so we are looking for someone who fits that bill. Someone who can connect with every guest, creating experiences and most importantly, memorable stays.
We want the best people on our team and the best way to do that is to look after them.
To us, it's as important that you enjoy your time at the hotel as the guests. To make you feel welcome so that you can welcome others. to make you feel valued and give you every opportunity to grow, both professionally and personally.

Great talent deserves great rewards. Here's just some of what's in store:
-Training and career development opportunities
- Annual bonus scheme
- 10% Service Charge
- Meals on duty
- Free quality uniforms
- Discounts at our hotels worldwide (we're in 94 countries!)
- Free stays at any of our Accor hotels throughout the UK & Ireland
- And the list goes on; discounts with Europcar, Emirates, Merlin entertainment and Eurostar...

MISSION
As a Guest Services Team Member for our trendy 'Keepers Bar&Kitchen' you will be the right person to invite all our guests who want to relax and enjoy a great experience in our restaurant, with a warm smile and warm welcome that makes their day.
At Novotel you'll have the freedom to take initiative, going above and beyond to make each guest's experience at 'Keepers', individual and memorable, while surrounded by a friendly team that supports you.
You will see that our guests enjoy our ambiance and the great menu offer for meals and drinks in the restaurant and in the Bar and make their day with a great start at Breakfast.
Above all, we're looking for someone who wants to be part of a friendly and ambitious team.
Someone who has a passion to help us grow in return.

SPECIFIC REQUIREMENTS
-Eligible to work in UK
-Good communication skills

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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Desired profile

Skills

Level of Education Vocational education
Areas of study Food and beverage
Professional experiences 1 to 2 years
Languages essential English (Fluent)

Make every future a success.
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