Guest Service Agent

Job description

Job Description

•To welcome and check-in guests and to provide personalized service to every guest, both local and international.

•To handle guestroom Key Cards, mails, messages and attend to guest inquires.

•To check out guests and ensure that all payments are collected.

•Diploma in Tourism / Hospitality Management 

•Minimum 1 year of relevant experience 

•Excellent reading, writing and oral proficiency in both Vietnamese and English language

•Ability to speak other languages and basic understanding of local languages will be an advantage

- Employee benefit card offering discounted rates in Accor Hotels worldwide.

- Develop your talent through learning programs by Academy Accor.

- Opportunity to grow within your property and across the world!

- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.