We Treat Our Team Like Family and Our Guest Like Royalty!
Our Switchboard Operator is responsible for answering the telephone using the hotel's in-house computer system within the company brand standards, responding accordingly to external and internal guest queries.
What we are looking for:
- Previous customer service experience is essential
- A capability and commitment to delivering high levels of customer care
- Ability to remain calm whilst under pressure
- Computer literacy
- Good communication skills and telephone manners.
What do we offer:
Our Switchboard Operator receives excellent Company benefits:
- A very competitive salary
- 28 days paid holiday with an extra 5 days, following 5 years’ service
- Discounted hotel room rates across our hotels, for you and friends and family
- Fantastic Training and Development opportunities
- Uniform and Complimentary Dry Cleaning
- Free Meals on shift
- Unrivalled Career Progression prospects