Guest Service Agent

Job description

Key tasks

• Having a positive attitude towards work, be self-disciplined and self-motivated, and set a good working example for all sub-ordinates.
• Responsible for the daily organization of the section.
• Contribute to overall operational efficiency by performing relevant duties as assigned.
• Establish good public relationship with all guests.
• Maintain a very good reputation for the Hotel and assist to increase the overall profitability of the Hotel.

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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Desired profile

Skills

Level of Education Others
Areas of study Other
Professional experiences 1 to 2 years
Languages essential Bahasa Indonesia
English