General Manager - eXchange Food & Drink lounge (F&B retail outle

Job description

Key tasks

eXchange Food & Drink lounge is a new Food & Beverage Retail Outlet located at Novotel Manchester Centre. The outlet enjoys a prime location with a separate entrance directly on a major city centre street and has plenty of potential to continue developing its customer base.

As the General Manager for eXchange Food & Drink Lounge, your mission will include:

- Your ultimate goal is to ensure that customers have an exceptional and memorable experience every time
- Building, Training and Developing a strong team of personable and talented individuals
- Developing the Food & Drink offer, ensuring it is in trend and appealing to both internal and external customers
- Developing and implementing a sales and marketing plan in order to increase our visibility and gain new customers
- Managing all costs linked to the operation for the outlet, ensuring that financial objectives are met

Skills required for the role:

- People person & ability to manage a team
- Passion for food & drink
- Experience in F&B retail
- Experience in social media
- Business acumen and numeracy skills

Competitive base salary and generous bonus scheme based on outlet performance. Very good company benefits.

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

Desired profile

Skills

Level of Education Others
Areas of study Food and beverage
Professional experiences 3 to 5 years
Languages essential English (Primary tongue)

Essential and optional requirements

Mandatory skills:

- Microsoft office / Outlook
- Point of sales system
- Fluent with major social media platforms (Facebook etc.)