Front office Team member

Job description

Key tasks

Ensures that guests' have a smooth running stay at the hotel
Manages and motivates front office teams in order to provide high quality services for guests
Ensures the department meets its quantitative and qualitative targets
Increases revenue through his/her sales efforts
Ensures data base is up to date required by GM, FC and Sales Dpt.
Sets the daily occupancy and average room rate targets for the team
Ensures that invoicing and cash operations procedures are respected
Ensures that the hotel's pricing policy is correctly applied (price value, start and end of price validity)
Updates dashboard charts (revenue, occupancy rates, average room rate, activity forecasts, headcount planning, etc)
Be present at the meetings
Reporting to Front Office manager and General Manager

ibis Styles and its people

Simplicity
Working procedures are simple and thorough.
The uniform is relaxed and comfortable.

Quality
Extended multi-skill training designed to create all-round.

Sociability and accessibility
Hotels on the human scale: every manager is accessible to staff and leads his or her team as a family.
The customers are accessible, the contacts are numerous and pleasant.

Desired profile

Skills

Level of Education Others
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English
Japanese

Essential and optional requirements

Business to native level of Japanese and Intermediate English proficiency in reading, writing and speaking.
Excellent communication skills and possess strong leadership
Hospitable, proactive, responsible, team player.

OTHER:
Required: We are looking for a staff who lives in JAPAN or who is going to have working VISA in a month.

City: KYOTO not Osaka

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·  TARS
·  FOLS