Front Office Team Leader
United Kingdom Administration
Job description
Key tasks
Feeling it’s time to speed up your career? You embrace difference and love being challenged?
Step into the heart of East London and
Join our ibis budget London Whitechapel !
As a Front Office Team Leader, you will support the development of the Reception Team.
You will assist your Team: - to offer an excellent quality of service to our guests - to run smoothly the day to day organisation
- to co-operate on improving our guest satisfaction
- to contribute to the development of the hotel
- to generate positive financial gains
Join ibis budget
Where a small but diversified team , works together with simplicity, conviviality and good sense to service our customers.
For the opportunity to carry out several professions , to multi-task and learn new skills.
And participate in training programmes to help you become a hotel professional.
Desired profile
Skills
Level of Education Master / MBA
Areas of study Hospitality Management
Professional experiences 1 to 2 years
Languages essential English (Primary tongue)
Essential and optional requirements
Key attributes:
- Previous experience in the hotel industry is a must
- High standards of customer service and guest orientated - Great communicator and interpersonal skills
- Calm and well organised even under tight deadlines
- Team player and Leadership with a smile
- Solution finder
- Great accountancy for invoicing and payments
- Role model acting as a bridge between the Front Office Team and the Higher Management
· Excel
· Word
· TARS
· FOLS