We are currently looking for a talented Front Office Shift Leader to join our fantastic team!
The role of the Front Office Shift Leader is to welcome the guests, undertake the arrivals and departures of the guests and ensure their stay at the hotel is above their expectations at all times!
The duties of the Front Office Shift Leader include:-
* Welcomes guests to the hotel and ensures they have a great stay with us
* Contributes to guest satisfaction and experience by providing a high standard of service
* Handles any guest complaints and/or remarks; provides a response as soon as possible
* Assists in the training and guidance of service for the Team members
* Ensures the safety of property and people
Why join the ibis London Blackfriars and Accor family?
Your Benefits Include:
* Attractive Bonus Scheme
* Pension Scheme
* Bienvenue Card to be used in Accor Hotels Worldwide for hotel stays and food & beverage discounts
* Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
* Training & Development
* Double paid bank holidays
* International Development Opportunities
What are we looking for?
* Personality ESSENTIAL
* Fast on your feet, quick to make friends
* Big on Smiles, Massive on quality
* If this is YOU and you want more details then get in touch!