Front Office Associate

Job description

Key tasks

- Ensure a high level of guest service. - Ensure seamless check in and check out of the guests.- Ensure that pricing policy and internal audit procedures are duly applied. - Provide support to reservations team & co-ordinate with the Sales & Marketing team. - Ensuring all calls are handled according to guidelines.- Maintain and update corporate database, entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events.

Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English
Optional languages Hindi

Essential and optional requirements

·  Excel
·  Power Point
·  Word
·  Opéra