Front Office Associate

Job description

Key tasks

Primarily responsible to ensure that Front Office shifts as run efficiently , providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all times.
•Assists in VIP’s arrival departure in absence of guest relation officers.
•Maintains and be guided of hotel policy on credit/lost and found hotel guests properties

Ibis and its people

Simplicity, Modernity, Well-being

Acteurs, the Ibis staff training and professional development programme , enables staff to:
- become more professional by acquiring new skills,
- learn a second profession,
- be more independent in guest relations,
- receive recognition for their skills

Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality Management
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

·  Access
·  Excel
·  Power Point
·  Word
·  Micros
·  MULTIMICRO
·  Opéra