- Consistently offer professional, friendly and engaging service.
- Assist guests regarding menu items in an informative and helpful way.
- Follow outlet policies, procedures and service standards.
- Have full knowledge of beverage lists and promotions.
- Have full knowledge of all menu items, garnishes, contents and preparation methods.
- Follow all safety and sanitation policies when handling food and beverage.
- Other duties as assigned.
- Previous experience in similar roles is preferable.
- Friendly, approachable with excellent customer service skills.
- Attention to detail and exceptional organisational skills
- Strong team player and positive attitude.
- Ability to work effectively under pressure.
- Essential to be flexible with working hours.
- Must already have the right to work in the UK.
- Discounted hotel stays across the world with Heartist AccorHotels Bienvenue Card.
- Free Bonus Breaks Voucher.
- Cycle to Work Scheme.
- Staff Uniforms Provided.
- Employee Support through confidential Advice Line 24/7.
- Incentive Scheme.